Information technology governance practices and stakeholder management: A multinational organisational perspective

Authors

  • Augustine Mutakyahwa Department of Applied Information Systems, University of Johannesburg South Africa
  • Carl Marnewick Department of Applied Information Systems, University of Johannesburg South Africa

DOI:

https://doi.org/10.19255/JMPM02608

Keywords:

IT governance, stakeholder management, global IT project, developing countries

Abstract

The purpose of this article is to explore the relationship of information technology (IT) governance practices and stakeholder management within global IT projects. Having IT governance in place is one thing, but practicability in the project is another challenge for project managers. While the practice of governance is still a challenge to implement, stakeholder management within the context of IT governance adds complexity to managing local and foreign stakeholders that span country borders. This article provides an understanding of how IT governance and stakeholder management are inseparable when implementing global IT projects. Interviews were used to determine the industry best practices for multinational organisations and project practitioners’ experience in the implementation of global IT projects. The results highlight the link between stakeholder management and specific IT governance practices for proactively implementing global IT projects. A relationship management approach for project managers and other key project players to link both IT governance and stakeholder engagement is required. From a practical standpoint, the study explored the practitioners’ experience and practices of IT governance implementation in line with stakeholder management in various global IT projects.

Author Biographies

Augustine Mutakyahwa, Department of Applied Information Systems, University of Johannesburg South Africa

Augustine A. Mutakyahwa is a PhD candidate in Information Technology Management (ITM) at the University of Johannesburg, South Africa. The focus of his research is the IT project governance and stakeholder management practices in the organisation. He received Masters in Project Planning and Management (MPPM) from the University of Dar es Salaam, Tanzania. He has worked in the financial sector for over 13 years in managing IT projects as well as infrastructure projects whereby he pioneered the establishment of the Project Management Office in various organisations. He is currently the Portfolio Manager at one of the largest commercial banks in Tanzania supervising a group number of project managers. He has experience in planning and implementing global IT projects in various countries. Email: amuttaa@gmail.com

Carl Marnewick, Department of Applied Information Systems, University of Johannesburg South Africa

Carl Marnewick received his BSc, BSc (Hons), MSc, and Ph.D.in Computer Science from the Potchefstroom University forChristian Higher Education, Potchefstroom, South Africa, in1989, 1990, 1992 and 2009, respectively. He is a Professor atthe University of Johannesburg, South Africa. The focus of hisresearch is the overarching topic and special interest in thestrategic alignment of IT projects with the vision of theorganization. A natural outflow of the research is the realizationof benefits to the organization through the implementation ofIT/IS systems. His research to date has identified impedimentsin the realization of benefits, which is part of a complex system.He is currently the Head of the Information Technology ProjectManagement Knowledge and Wisdom Research Cluster. Thisresearch cluster focuses on research in IT project managementand includes governance, auditing, and assurance, complexity,IT project success, benefits management, sustainability, andagile project management. Email: cmarnewick@uj.ac.za

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Published

2022-05-20

How to Cite

Mutakyahwa, A. ., & Marnewick, C. . (2022). Information technology governance practices and stakeholder management: A multinational organisational perspective. The Journal of Modern Project Management, 9(1). https://doi.org/10.19255/JMPM02608