THE EFFECT OF INNOVATION, ORGANIZATIONAL LEARNING, AND TEAMWORK ON MANAGERIAL AND ORGANIZATIONAL PERFORMANCE OF RURAL BANKING IN THE PROVINCE OF SOUTH KALIMANTAN

Abstract

The banking industry’s objectives can be met through high-caliber job output. The managerial performance largely impacts the success of the banks. Studies on administrative and organizational performance typically analyze performance using just one method. The goal is to investigate and assess how innovation, organizational learning, and teamwork impact the management and organizational performance of rural banking in South Kalimantan Province using a variety of metrics. This study differs from earlier ones in that it assesses business performance using the Balanced Scorecard model and managerial performance using the Mahoney model. In this kind of research, it is unusual to employ organizational learning and teamwork as predictor factors. This study included 140 respondents from 14 rural banks in South Kalimantan Province. Structural Equation Modeling (SEM), carried out using the statistical computer application LISREL, was used to examine the data after it was obtained via a questionnaire. The findings indicate that teamwork, organizational learning, and innovation significantly impact managerial success. Collaboration among managers and their effectiveness greatly affect how well a firm performs. On the other hand, organizational performance is not much impacted by corporate innovation or learning. The results of this study provide crucial empirical support for the growth of organizational behavior theory and application.