Control mechanisms towards project success

Authors

  • Nikos Macheridis Lund University Sweden

DOI:

https://doi.org/10.19255/JMPM02806

Keywords:

Control mechanisms, Project success criteria, Operationalization, Project success, Measurement, Project control

Abstract

This study based on a systematic literature review aims to identify and analyze selected control mechanisms when project success criteria operationalize. The main theoretical contribution of this study involves identifying the dimension of control mechanisms in success criteria operationalization. The most easily identified control mechanisms in the data material were output control mechanisms, including process-oriented and stakeholder-oriented kinds. These control mechanisms also occurred more frequent than other control mechanisms. Another theoretical contribution of this study relates to the suitability of control mechanisms. The data material evidently illustrates that operationalization based on conceptualization increases the prevalence of behavioral and social control mechanisms, giving more space to focus on the important issue of selecting appropriate control mechanisms. A further theoretical contribution is that the measuring and evaluation of project success assumes a mix of different control mechanisms, supporting the view that project control should be multidimensional. This study evidences that it is not enough that this mix should include output, behavior and social control mechanisms but should also relate these control mechanisms to project management success and product success as well as to long-term and short-term success. This mix should include generic elements as tailored control mechanisms.

Author Biography

  • Nikos Macheridis, Lund University Sweden

    Nikos Macheridis is senior lecture at Lund University, in the department of Business Administration. He has extensive teaching and research experience. He has research interests in project management and management control in projects as well as in governance of and quality development in higher education. He has published books as articles in peer-reviewed scientific journals.

References

Author publication 1

Afonso P., Nunes M., Paisana A. and Braga A. (2008). The influence of time-to-market and target costing in the new product development success. International Journal of Production Economics, 115(2), pp 559-568. DOI: 10.1016/j.ijpe.2008.07.003.

Afzal W. (2017). A proposed methodology for the conceptualization, operationalization, and empirical validation of the concept of information need. Information Research, published quarterly by the University of Borås, Sweden, (22, No 3, Sept. 2017.

Agarwall N. and Rathod U. (2006). Defining ´success´ for software projects: An exploratory revelation. International Journal of Project Management, 24(4), pp 358-370. DOI: 10.1016/j.ijproman.2005.11.009.

Albert M., Balve P. and Spang K. (2017). Evaluation of project success: a structured literature review. International Journal of Managing Projects in Business, 10(4), pp 796-821. DOI: 10.1108/IJMPB-01-2017-0004.

Bayiley Y. T., Teklu G. K. (2016). Success factors and criteria in the management of international development projects: Evidence from projects funded by the European Union in Ethiopia. International Journal of Managing Projects in Business, 9(3), pp 562-582. DOI: 10.1108/IJMPB-06-2015-0046.

Bonner J. M., Ruekert R. W., Walker O. C. Jr (2002). Upper control of new product development projects and performance. Journal of Product Innovation Management, 19(3), pp 223-245. DOI: 10.1016/S0737-6782(02)00139-X.

Bower D., Ashby G., Gerald K., Smyk W. (2002). Incentive mechanisms for project success. Journal for Management in Engineering, 18(1), pp 37-42. DOI: 10.1061/(ASCE)0742-597X(2002)18:1(37).

Carvalho M. M. de, Patah L. A., de Souza B. D. (2015). Project management and its effects on project success: Cross-country and cross-industry comparisons. International Journal of Project Management, 33(7), pp 1509-1522. DOI: 10.1016/j.ijproman.2015.04.004

Castro M. S., Bahli B., Filho J., Rodrigues F., Barcaui A. (2019). A contemporary vision of project success criteria. Brazilian Journal of Operations & Production Management, (16)1, pp 66-77. DOI: 10.14488/BJOPM.2019.v16.n1.a6.

Chipulu O., Marshall W., Bititci M., Shou T., Dirani M.; Stamati T. (2019). A dimensional analysis of stakeholder assessment of project outcomes. Production Planning and Control, 30(13), pp 1072-1090. DOI: 10.1080/09537287.2019.1567859.

Chou J.-S., Hong J.-H. (2013). Assessing the impact of quality determinants and users’ characteristics on successful enterprise resource planning project implementation. Journal of Manufacturing Systems, 32(4), pp 792-800. DOI: 10.1016/j.jmsy.2013.04.014.

Ciric D., Delic M., Lalic B., Gracanin D., Lolic T. (2021). Exploring the link between project management approach and project success dimensions: A structural model approach. Advances in Production Engineering & Management, (16)1, pp 99-111. DOI: 10.14743/apem2021.1.387.

Collins A., Baccarini D. (2004). Project success – a survey. Journal of construction research, 5(2), pp 211-231. DOI: 10.1142/S1609945104000152.

Davis K. (2017). An empirical investigation into different stakeholder groups’ perception of project success. International Journal of Project Management, 35(4), pp 604-617. DOI: 10.1016/j.ijproman.2017.02.004.

Detzen N., Verbeeten F. H. H., Gamm N. (2018). Formal control and team adaptability in new products development projects. Management Decision, 56(7), pp 1541-1558. DOI: 10.1108/MD-07-2017-0692.

Duarte R., Deschamps F., de Lima E. P., Pepino A., Guzman C. R. M. (2019). Performance management systems for project management offices; a case-based study. Procedia Manufacturing, 39, pp 923-931. DOI: 10.1016/j.promfg.2020.01.397.

Eng H. C. C., Lim W.-K., Soh C., Kien S. S. K. (2012). Enacting Clan Control in Complex IT Projects: A Social Capital Perspective. MIS Quarterly, 6(2), pp 577-600. DOI: 10.2307/41703468.

Ernst H. (2002). Success factors of new product development: a review of the empirical literature. International Journal of Management Review, 4(1), pp 1-40. DOI: 10.1111/1468-2370.00075.

Gemünden, H.G., Salomo, S., Krieger, A. (2005). The influence of project autonomy on project success. International project management, 23(5), pp 366-373. DOI: 10.1016/j.ijproman.2005.03.004.

Gregory R. W., Beck R., Keil M. (2013). Control balancing in information systems development offshoring projects. MIS Quarterly: Management Information Systems, 37(4), pp 1211-1232. DOI: 10.25300/MISQ/2013/37.4.10.

Griffith A. F. (2006). Scheduling practices and project success. Cost Engineering, 48(9), pp 24-30.

Herschung F., Mahlendorf M. D., Weber J. (2018). Mapping quantitative management research, 2002-2012. Journal of Management Accounting Research, (30)1, pp 73-141. DOI: 10.2308/jmar-51745.

Himme A. (2012). Critical success factors of strategic cost reduction. Results from an empirical survey of German cost reduction projects. Journal of Management Control, 23(3), pp 183-210. DOI: 10.1007/s00187-012-0157-8.

Jiang W., Zhao X., Zuo J. (2017). (Dis)Trust, Control, and Project Success: from a Chinese Project Owner’s Perspective. Sustainability, 9(11), pp 1936-1952. DOI: 10.3390/su9111936.

Joslin R., Müller R. (2016). The relationship between project governance and project success. International journal of project management, 34(4), pp 613-626. DOI: 10.1016/j.ijproman.2016.01.008.

Kabirifar K., Mojtahedi M. (2019). The impact of Engineering, Procurement and Construction (EPC) Phases on Project Performance: A Case of Large-scale Residential Construction Project. Buildings, 9(1), pp 15. DOI: 10.3390/buildings9010015.

Klahm C. F., Frank J., Liederbach J. (2014). Understanding police use of force. Rethinking the link between conceptualization and measurement. International Journal of Police Strategies & Management, 37(3), pp 558-578. DOI: 10.1108/PIJPSM-08-2013-0079.

Lam E. W. M., Chan A. P. C., Chan D. W. M. (2008). Determinants of Successful Design-Build Projects. Journal of Construction Engineering & Management, 134(5), pp 333-341. DOI: 10.1061/(ASCE)0733-9364(2008)134:5(333).

Lavagnon I. A. (2009). Project success as a topic in project management journals. Project Management Journal, 40(4), pp 6-19. DOI: 10.1002/pmj.20137.

Lech P. (2013). Time, budget, and functionality?-IT project success criteria. Information systems Management, 30, pp 263-275. DOI: 10.1080/10580530.2013.794658.

Liu Y. Y.-C., Chen H. H.-G., Jiang J. J., Klein G. (2010). Task completion competency and project management performance: the influence of control and user contribution. International Journal of Project Management, 28(3), pp 220-227. DOI: 10.1016/j.ijproman.2009.05.006.

Lueg R., Radlach R. (2015). Managing sustainable development with management control systems: A literature review. European Management Journal, 34(2), pp 158-171. DOI: 10.1016/j.emj.2015.11.005,

Mahaney R. C., Lederer A. L. (2006). The effects of intrinsic and extrinsic rewards for developers on information systems project success. Project Management Journal, 37(4), pp 42-54. DOI: 10.1177/875697280603700405.

Malagueño R., Gomez-Conde J., de Harlez Y., Hoffmann O. (2021). Controller involvement in a project management setting: effects on project functions and performance. Journal of Applied Accounting Research, (22)2, pp 334-364. DOI: 10.1108/JAAR-07-2020-0129.

Malmi T., Brown D. A. (20008). Management control systems as a package: Opportunities, challenges and research directions. Management Accounting Research, 19(4), pp 287-300. DOI: 10.1016/j.mar.2008.09.003.

Manion M. T., Cherion J. (2009). Impact of strategic type on success measures for product development projects. Journal of Product Innovation Management, 26(1), pp 71-85. DOI: 10.1111/j.1540-5885.2009.00335.x.

Meempool S., Ogunlan S. O. (2006). Factors affecting cost and time performance on highway construction projects: evidence from Thailand. Journal of Financial Management of Property and Construction, 11(1), pp 3-20. DOI: 10.1108/13664380680001076.

Merchant K. A., Van der Stede W. A. (2017). Management control systems Performance Measurement, Evaluation and Incentives. Harlow England, Pearson Education Limited.

Moradi S., Kähkönen K., Aaltonen K. (2020). From Past to Present – the Development of Project Success Research. Journal of Modern Project Management, 8(01), pp 1-20. DOI: 10.19255/JMPM02301.

Morris M. H., Allen J., Schindehiute M., Avila R. (2006). Balanced Management Control Systems as a Mechanism for Achieving Corporate Entrepreneurship. Journal of Managerial Issues, (XVII)4, pp 468-493.

Nieminen A., Lehtonen M. (2008). Organizational control in program teams: An empirical study in change programme context. International Journal of Project Management, 26(1), pp 63-72. DOI: 10.1016/j.ijproman.2007.08.001.

Nogueira J. C., Raz T. (2006). Structure and flexibility of project teams under turbulent environments: an application of agent-based simulation. Project Management Journal, (37)2, pp 5-10. DOI: 10.1177/87+5697280603700202.

Olawale Y., Ming S. (2015). Construction project control in the UK: Current practice, existing problems and recommendations for future improvement. International Journal of Project Management, 33(3), pp 623-637. DOI: 10.1016/j.ijproman.2014.10.003.

Ouchi W. G. (1979). A conceptual framework for design of organizational control mechanisms. Management Science, (25)9, pp 833-848. DOI: 10.1287/mnsc.25.9.833.

Park S. H. (2009). Whole life performance assessment: Critical success factors. Journal of Construction Engineering & Management, 135(119), pp 1146-1161. DOI: 10.1061/(ASCE)CO.1943-7862.0000090.

Pimchangthong D., Boonjing V. (2017). Effects of risk management practices on IT projects. Management and Production Engineering Review, (8)1, pp 30-37. DOI: 10.1016/j.proeng.2017.03.158.

Ram P., Rodriguez P., Oivo M., Martinez-Fernandez S. (2019). Success Factors for Effective Process Metrics Operationalization in Agile Software Development: A Multiple Case Study. IEEE/ACM International Conference on Software and System Processes (ICSSP) on 14-23 May 2019. DOI: 10.1109/ICSSP.2019.00013.

Rodrigues J. S., Costa A. R., Gestoso C. G. (2014). Project planning and control: Does National culture influence project success? Procedia Technology, 16, pp 1047-1056. DOI: 10.1016/j.protcy.2014.10.059.

Rodríguez-Segura E., Ortiz-Marcos I., Romero J. J., Tafur-Segura J. (2016). Critical success factors in large projects in the aerospace and defense sectors. Journal of Business Research, 69(11), pp 5419-5425. DOI: 10.1016/j.jbusres.2016.04.148.

Rozenes S., Vitner G., Spraggett S. (2006). Project Control: literature review. Project Management Journal, 37(4), pp 5-14. DOI: 10.1177/875697280603700402.

Scoleze Ferrer, P. S.; Galvão, G. D. A.; de Carvalho, M. M. (2020). Tensions between compliance, internal controls and ethics in the domain of project governance. International Journal of Managing Projects in Business (13)4, pp 845-865. DOI: 10.1108/IJMPB-07-2019-0171.

Schultz C., Salomo S., Brentani U., Kleinschmidt E. J. (2013). How formal control influences decision-making clarity and innovation performance. Journal of Product Innovation Management (30)3, pp 430-447. DOI: 10.1111/jpim.12009.

Subedi M., Hocking T.J., Fullen M.A., McCrea A.R., Milne E. (2011). Factors influencing the effectiveness of an agro-environmental project in China. Agriculture (40)2, pp 157-163, DOI: 105367/oa.2011.0036.

Thomas G., Fernández W. (2008). Success in IT projects: A matter of definition. International Journal of Project Management, 26(7), pp 733-742. DOI: 10.1016/j.ijproman.2008.06.003.

Tripathi K. K., Jha K. N. (2019). An empirical study on factors leading to the success of construction organizations in India. International Journal of Construction Management, 19(3), pp 222-239. DOI: 10.1080/15623599.2017.1423162.

Vaidyanathan G. (2017). Integrated control mechanisms toward project management success. Issues in Information Systems, 18(2), pp 31-38. doi.org/10.48009/2_iis_2017_31-38.

Wang D., Fang S., Fu H. (2019). Impact Control and Trust on Megaproject Success: The Mediating Role of Social Exchange Norms. Advances in Civil Engineering, 2019, pp 1-12. DOI: 10.1155/2019/4850921.

Wang E. T.G., Shih S.-P., Jiang J. J. and Klein G. (2006). The relative influence of management control and user–IS personnel interaction on project performance. Information and Software Technology, 48(3), pp 214-220. DOI: 10.1016/j.infsof.2005.04.003.

Xiao Y., Watson M. (2019). Guidance on Conducting a Systematic Literature Review. Journal of Planning Education and Research, 39(1), pp 93-112. DOI: 10.1177/0739456X17723971.

Downloads

Published

2022-05-20

How to Cite

Control mechanisms towards project success. (2022). The Journal of Modern Project Management, 9(3). https://doi.org/10.19255/JMPM02806

Similar Articles

1-10 of 422

You may also start an advanced similarity search for this article.