Analysing the Stages of Knowledge Management in a Brazilian Project Management Office
Jeniffer De Nadae
Ph.D. candidate at the University of São Paulo, São Paulo, Brazil Brazil
Marly Monteiro de Carvalho
University of São Paulo Brazil
Darli Rodrigues Vieira
Université du Québec à Trois-Rivières (UQTR) Canada
Abstract
This paper aims to analyze and identify the stages of knowledge management, adopting the SECI model, in Project Management Office (PMO). Results from a case study conducted in a Brazilian company shows that the main difficulties encountered were associated with encouraging employees to share their tacit knowledge when asked to assist in project development. Organizational culture presented itself as a major factor influencing this process of knowledge sharing among the employees in the company that was studied.
Keywords: knowledge management, knowledge dissemination, SECI model, PMO, case study.
