Modern Project Management

(ISSN: 2317-3963)

Critical Success Factors in New Product Development Projects in a Weak Matrix Structure: An Aerospace Case Study

Romain Briard
Université du Québec à Montréal Canada
Nadia Bhuiyan
Concordia University Canada
Helene Sicotte
Université du Québec à Montréal Canada
Parinaz Keshani
Concordia University Canada


Successful new product development (NPD) is needed for firms to remain competitive, especially for the high technology industry, where product lifecycles are relatively short. We use an empirical model to study the contribution of critical success factors on the performance of NPD projects in a high technology firm to find relationships between synergy and expertise of teams, managerial support, the use of a project champion, integrating mechanisms, and well as uncertainty’s moderating effect on project performance, within the context of a matrix organization. Results show that communication and excellence, expertise, and team synergy have the greatest impact on project performance

Keywords: Critical success factors, new product development, matrix organization, project management.



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