Modern Project Management

(ISSN: 2317-3963)

info@journalmodernpm.com

IMPACT OF INTERNET CELEBRITY ENDORSEMENTS AND SOCIAL MEDIA INFLUENCERS ON THE CREATION OF BRAND IMAGE AND SALES THROUGH SOCIAL MEDIA

Abbas N Albarq
School of Business, Management Department, King Faisal University, Saudi Arabia
Shishi Kumar A/L Piaralal
Director, Open Univeristy Malayisa, Menara OUM, Block C, Kelana Center Point, Kelana Jaya, Malaysia.
Muhammad Awais Bhatti
School of Business, Management Department, King Faisal University, Saudi Arabia
Ahmad Zainal Abidin Bin Abd Razak
Universiti Pendidikan Sultan Idris, Malaysia

Abstract

Social media is vital in shaping the brand image and increasing brand sales. This study investigates the impact of internet celebrity endorsement, social media influencer knowledge, and influencer appealon brand image and sales. In addition, the mediation of brand image isevaluated in this study. The quantitative research approach is employed tocollect data from Saudi Arabian telecom customers to meet the researchobjectives. The chosen method of sampling was purposive sampling. Inthe subsequent phase, the PLS-SEM approach is utilized to analyze thedata collected from respondents. The results indicate that the hypothesizedmodel is substantial, except for social media influencers’ sales competence.The research findings have several managerial and theoretical implications supported by prior work. This research also contributes to the development ofinformation regarding the use of social media celebrities for brand awareness within the Saudi Telecom Sector.

Keywords: IMPACT OF INTERNET CELEBRITY ENDORSEMENTS AND SOCIAL MEDIA INFLUENCERS ON THE CREATION OF BRAND IMAGE AND SALES THROUGH SOCIAL MEDIA.

Information

Keywords

Project managementAgileconstructionSustainabilityproject successProjectProject SuccessDSMinnovationcase studyPMOBIMClusteringsuccessSMEDMMGovernanceLeanuncertaintyprojectcomplexityLeadershipPERTSuccessriskcriteriaschedule