ENHANCING WORKFORCE PRODUCTIVITY AND ORGANIZATIONAL AGILITY THROUGH DIGITAL TRANSFORMATION: ROLE OF TECHNOLOGICAL INTEGRATION, SKILLS DEVELOPMENT INITIATIVES AND LOW ORGANIZATIONAL TRUST

Abstract

Several facets of digital transformation and future work trends are dependent on data that may not always be easily accessible or may possess constraints in terms of precision and comprehensiveness. The primary objective of this study is to investigate the moderating influence of low organisational trust on the measurement factors employed in this research, namely technological integration, skills development initiatives, workforce productivity, and organisational agility. The data was collected from employees employed in organisations located in the Eastern region and Riyadh in Saudi Arabia. A total of 186 survey questionnaires were utilised for the analysis. Descriptive statistics were calculated utilising the Statistical Package for the Social Sciences (SPSS), while hypothesis testing was conducted employing regression analysis, which included the utilisation of Cronbach’s alpha, as well as analysis of variance (ANOVA). The results of the study suggest that both organisational agility and technological integration play a significant role in moderating low organisational trust. However, it is important to note that no moderating effect was observed between organisational agility and technological integration. In addition, the integration of technology and the implementation of skills development initiatives have a beneficial impact on organisational agility and productivity. Research frequently depends on the utilisation of particular organisations or industries as case studies or participants in surveys. The advent of digital transformation has significant ramifications for the operational, competitive, and customer and stakeholder interaction aspects of organisations.