Promoting Project Team Coordination in Repetitive Projects

Authors

  • Lauri Vuorinen Tampere University, Industrial Engineering and Management Finland
  • Miia Martinsuo Tampere University, Industrial Engineering and Management Finland

Keywords:

coordination, maintenance projects, repetitive projects

Abstract

Interdependencies within and between project teams and changes occurring throughout a project’s lifecycle create a need for project team coordination. The existing research on project team coordination has mostly focused on large or innovative projects. In addition, the existing research has focused mostly on the ways project team coordination takes place in different projects, with less focus on how beneficial circumstances for coordination are created or promoted. This study contributes to these knowledge gaps by studying how a standardized project management methodology introduced by a parent organization can promote project team coordination in repetitive projects. An embedded single-case study design with qualitative interview-based data collection was followed. The case firm introduced a management framework in its service centers to promote project team coordination in repetitive maintenance projects. The interviewees perceived improvements in communication, visibility of project and portfolio status information, and information sharing. The improvements were enabled by two coordination mechanisms of the management framework: regular meetings and visual whiteboards. The perceived improvements were considered beneficial for project team coordination, both within and between project teams.

Author Biographies

  • Lauri Vuorinen, Tampere University, Industrial Engineering and Management Finland

    MSc (Tech.) Lauri Vuorinen works as a doctoral researcher at Tampere University. He is finalizing his doctoral dissertation on the management of value creation in temporary organizations. His current research interests include value creation, temporary organizing and multi-project management. His publications have appeared in International Journal of Project Management and International Journal of Managing Projects in Business. E-mail: lauri.vuorinen@tuni.fi.

  • Miia Martinsuo, Tampere University, Industrial Engineering and Management Finland

    Prof. Miia Martinsuo, D. Sc. (Tech.), is Professor of Industrial Management at Tampere University. Her field of research and teaching is project and service business. Prof. Martinsuo has over 15 years of academic experience in project and service business, and 9 years of industrial experience particularly in organization and process development in the metal and engineering industry. Her current research interests include: Project-based organizing; steering and selecting product development project portfolios; the autonomy and control of projects; managing manufacturing and process innovations; industrial service operations and innovations; and organizational transformation towards service business. Her publications appear e.g. in Journal of Product Innovation Management, International Journal of Project Management, Project Management Journal, Creativity and Innovation Management, International Journal of Managing Projects in Business, and Studies in Higher Education. E-mail: miia.martinsuo@tuni.fi

References

APM. (2012). Body of Knowledge. Association for Project Management.

Baiden, B., & Price, A. (2011). The effect of integration on project delivery team effectiveness. International Journal of Project Management, 29(2), 129–136. https://doi.org/10.1016/j.ijproman.2010.01.016

Bakker, R. M., Cambré, B., Korlaar, L., & Raab, J. (2011). Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer. International Journal of Project Management, 29(5), 494–503. https://doi.org/10.1016/J.IJPROMAN.2010.06.002

Banks, G. C., Pollack, J. M., & Seers, A. (2016). Team coordination and organizational routines: bottoms up – and top down. Management Decision, 54(5), 1059–1072. https://doi.org/10.1108/MD-07-2014-0442

Bechky, B. A. (2006). Gaffers, Gofers, and Grips: Role-Based Coordination in Temporary Organizations. Organization Science, 17(1), 3–21. https://doi.org/10.1287/orsc.1050.0149

Bick, S., Spohrer, K., Hoda, R., Scheerer, A., & Heinzl, A. (2018). Coordination Challenges in Large-Scale Software Development: A Case Study of Planning Misalignment in Hybrid Settings. IEEE Transactions on Software Engineering, 44(10), 932–950. https://doi.org/10.1109/TSE.2017.2730870

Calamel, L., Defélix, C., Picq, T., & Retour, D. (2012). Inter-organisational projects in French innovation clusters: The construction of collaboration. International Journal of Project Management, 30(1), 48–59. https://doi.org/10.1016/j.ijproman.2011.03.001

Chiocchio, F., & Hobbs, B. (2014). The Difficult but Necessary Task of Developing a Specific Project Team Research Agenda. Project Management Journal, 45(6), 7–16. https://doi.org/10.1002/pmj.21463

Dietrich, P., Kujala, J., & Artto, K. (2013). Inter-Team Coordination Patterns and Outcomes in Multi-Team Projects. Project Management Journal, 44(6), 6–19. https://doi.org/10.1002/pmj.21377

Dingsøyr, T., Moe, N. B., & Seim, E. A. (2018). Coordinating Knowledge Work in Multiteam Programs: Findings From a Large-Scale Agile Development Program. Project Management Journal, 49(6), 64–77. https://doi.org/10.1177/8756972818798980

Dingsøyr, T., Rolland, K., Moe, N. B., & Seim, E. A. (2017). Coordination in multi-team programmes: An investigation of the group mode in large-scale agile software development. Procedia Computer Science, 121, 123–128. https://doi.org/10.1016/j.procs.2017.11.017

Espinosa, J. A., Slaughter, S. A., Kraut, R. E., & Herbsleb, J. D. (2007). Team Knowledge and Coordination in Geographically Distributed Software Development. Journal of Management Information Systems, 24(1), 135–169. https://doi.org/10.2753/MIS0742-1222240104

Faraj, S., & Xiao, Y. (2006). Coordination in Fast-Response Organizations. Management Science, 52(8), 1155–1169. https://doi.org/10.1287/mnsc.1060.0526

Galbraith, J. R. (1973). Designing complex organizations. Addison-Wesley Longman Publishing Co.

Garel, G. (2013). A history of project management models: From pre-models to the standard models. International Journal of Project Management, 31(5), 663–669. https://doi.org/10.1016/j.ijproman.2012.12.011

Gkeredakis, E. (2014). The Constitutive Role of Conventions in Accomplishing Coordination: Insights from a Complex Contract Award Project. Organization Studies, 35(10), 1473–1505. https://doi.org/10.1177/0170840614539309

Hoegl, M., & Gemünden, H. G. (2001). Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence. Organization Science, 12(4), 435–449.

Hoegl, M., Praveen Parboteeah, K., & Gemuenden, H. G. (2003). When teamwork really matters: task innovativeness as a moderator of the teamwork–performance relationship in software development projects. Journal of Engineering and Technology Management, 20(4), 281–302. https://doi.org/10.1016/j.jengtecman.2003.08.001

Hoegl, M., Weinkauf, K., & Gemuenden, H. G. (2004). Interteam Coordination, Project Commitment, and Teamwork in Multiteam R&D Projects: A Longitudinal Study. Organization Science, 15(1), 38–55. https://doi.org/10.1287/orsc.1030.0053

Joslin, R., & Müller, R. (2015). Relationships between a project management methodology and project success in different project governance contexts. International Journal of Project Management, 33(6), 1377–1392. https://doi.org/10.1016/j.ijproman.2015.03.005

Joslin, R., & Müller, R. (2016). The impact of project methodologies on project success in different project environments. International Journal of Managing Projects in Business, 9(2), 364–388. https://doi.org/10.1108/IJMPB-03-2015-0025

Klein, L., Biesenthal, C., & Dehlin, E. (2015). Improvisation in project management: A praxeology. International Journal of Project Management, 33(2), 267–277. https://doi.org/10.1016/j.ijproman.2014.01.011

Lefley, F. (2013). The appraisal of ICT and non‐ICT capital projects. International Journal of Managing Projects in Business, 6(3), 505–533. https://doi.org/10.1108/IJMPB-04-2012-0010

Lehtonen, P., & Martinsuo, M. (2006). Three ways to fail in project management and the role of project management methodology. Project Perspectives, XXVIII(1), 92–95.

Lehtonen, P., & Martinsuo, M. (2009). Integrating the change program with the parent organization. International Journal of Project Management, 27(2), 154–165. https://doi.org/10.1016/j.ijproman.2008.09.002

McHugh, O., & Hogan, M. (2011). Investigating the rationale for adopting an internationally-recognised project management methodology in Ireland: The view of the project manager. International Journal of Project Management, 29(5), 637–646. https://doi.org/10.1016/j.ijproman.2010.05.001

Morris, P. W. G., Crawford, L., Hodgson, D., Shepherd, M. M., & Thomas, J. (2006). Exploring the role of formal bodies of knowledge in defining a profession – The case of project management. International Journal of Project Management, 24(8), 710–721. https://doi.org/10.1016/j.ijproman.2006.09.012

Nidumolu, S. (1995). The Effect of Coordination and Uncertainty on Software Project Performance: Residual Performance Risk as an Intervening Variable. Information Systems Research, 6(3), 191–219.

PMI. (2013). A Guide to the Project Management Body of Knowledge (PMBOK Guide). Newton Square, Pennsylvania: Project Management Institution.

Silverman, D. (2010). Doing Qualitative Research (3rd ed.). London: Sage Publications.

Van de Ven, A. H., Delbecq, A. L., & Koenig Jr., R. (1976). Determinants of Coordination Modes within Organizations. American Sociological Review, 41(2), 322–338. https://doi.org/10.2307/2094477

Vuorinen, L., & Martinsuo, M. (2019). Lifecycle view of managing different changes in projects. International Journal of Managing Projects in Business, IJMPB-11-2017-0135. https://doi.org/10.1108/IJMPB-11-2017-0135

White, D., & Fortune, J. (2002). Current practice in project management — an empirical study. International Journal of Project Management, 20(1), 1–11. https://doi.org/http://dx.doi.org/10.1016/S0263-7863(00)00029-6

Yin, R. K. (2009). Case Study Research: Design and Methods. Thousand Oaks, California: Sage Publications.

Downloads

Published

2022-05-20

How to Cite

Promoting Project Team Coordination in Repetitive Projects. (2022). The Journal of Modern Project Management, 7(1). https://journalmodernpm.com/manuscript/index.php/jmpm/article/view/JMPM01910

Similar Articles

1-10 of 297

You may also start an advanced similarity search for this article.